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That's a Wrap TRMA Fall Conference September 1–2, 2026 • Inverness Denver, A Hilton Golf & Spa Resort • Denver, Colorado From the TRMA Board Thank You for a Great Conference Two days in Denver, twelve education sessions, and a room full of telecom credit professionals trading what actually works. From Tracy LaTourrette's keynote to the fraud, AI, and collections tracks, our thanks go to every speaker who shared their expertise and to every member who showed up ready to participate. TRMA is built by its members. The conversations in the hallways, at lunch, and on the Aspen Terrace are what keep this association valuable year after year. We appreciate you being part of it. Session Materials Download a Conference Presentation One of our Wednesday sessions is available to download. Our thanks to the presenters for sharing their slides with the membership. Wednesday, September 2 • 10:00 AM AI Agents in Risk Management: Safe Deployment and Real-World Use Cases Patrick Cadic, COO, Fairplay AI • Abby Hogan, SVP of Legal & Regulatory Affairs, Fairplay AI • John Sun, CEO, Spring Labs • Delicia Reynolds Hand, Senior Director, Digital Marketplace, Consumer Reports AI agents are moving from experimentation to production across fraud, KYC, underwriting, servicing, and collections. The session covered where agents are actually delivering value, how to deploy them safely, and what governance looks like in practice. Shared with permission of the presenters. Please do not redistribute outside your organization. We Need Your Feedback Take the Post–Conference Survey Your feedback directly shapes the 2027 program — which speakers we bring back, which topics we go deeper on, and how we run the event. It takes about five minutes and responses are anonymous. SURVEY CLOSES WEDNESDAY, SEPTEMBER 16, 2026 Thank You to Our 2026 Conference Sponsors This conference does not happen without them. Please take a moment to recognize the partners who underwrote the meals, breaks, and receptions that brought us together. Wednesday Breakfast Sponsor  Wednesday Cocktail Reception & Door Prizes Sponsor  Registration Table Sponsor  Tuesday Afternoon Break Sponsor  Wednesday Afternoon Break Sponsor  Lunch Sponsor  Wednesday Morning Coffee Break Sponsor  Thank You to Our After Dark Event Sponsors Eighteen partners came together to make the Aspen Terrace evening one of the highlights of the week.               A Very Specific Thank You To Everyone Who Recycled Their Badge It is a small thing. It is also the kind of small thing that says a lot about this group. You dropped your badge holder in the bin on the way out instead of into a hotel trash can or the bottom of a suitcase — and those holders will be back on lanyards in 2027. 
The 2026 badge haul, headed back into the supply closet for next year. Sincerely, thank you. Your association treasurer thanks you too. One Last Thing Haven't Taken the Survey Yet? Five minutes of your time tells the board what worked, what didn't, and where to take the 2027 conference. Open through September 16. Questions? [email protected] | www.trmanet.org |