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Working Committees

TRMA's committees are member-driven groups that shape the direction of the association. Each group meets regularly to advance a specific area of focus for the industry.

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Benchmarking
Oversees TRMA's industry benchmarking program
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Meets quarterly

The Benchmarking Committee oversees TRMA's benchmarking program, now hosted and managed directly through the association. The committee sets the schedule and content of benchmarking surveys and works to ensure sufficient participation from member companies to produce a meaningful, publishable report that delivers real value to the membership.

Committee Chair
  • Sets meeting dates and times
  • Coordinates with management company to distribute surveys on schedule
  • Actively encourages voting member companies to participate
  • Keeps the committee focused on participation thresholds and report readiness
Committee Member
  • Contributes to decisions on survey content and timing
  • Provides input on metrics that reflect current industry needs
  • Advocates within their own company for survey participation
  • Supports reaching the participation levels needed for a valid report
Business Affiliate Advisory Board BAAB
Provides direction and voice for Business Affiliate members
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Meets monthly Open to Business Affiliate members only

The Business Affiliate Advisory Board serves as the voice of TRMA's Business Affiliate members. This committee provides strategic direction for the membership, helps drive educational initiatives, and ensures that the perspectives and interests of Business Affiliate members are represented within the association. The BAAB plays an important role in shaping the resources and programming that TRMA delivers to the broader membership.

Committee Chair
  • Sets monthly meeting dates and times
  • Coordinates with the management company to advance the committee's initiatives
  • Ensures Business Affiliate perspectives are communicated to the board
  • Drives the committee's educational and membership direction efforts
Committee Member
  • Attends monthly meetings consistently
  • Actively contributes to discussions on membership direction and education
  • Serves as a representative voice for Business Affiliate members
  • Takes ownership of assigned action items between meetings
Communications
Manages how TRMA connects and communicates with members
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Meets monthly

The Communications Committee manages and strengthens how TRMA connects with its membership. The committee establishes the cadence for association emails, leads the development of the bi-annual newsletter, and stays current on best practices in member communications. The committee also serves as a coordination hub — working across other committees to help communicate important updates and educational content to the broader membership.

Committee Chair
  • Sets monthly meeting dates and times
  • Guides content planning and email cadence decisions
  • Ensures cross-committee coordination requests are handled promptly
Committee Member
  • Attends monthly meetings consistently
  • Contributes to member emails and the bi-annual newsletter
  • Stays informed on trends in email and association communications
  • Serves as a resource for other committees needing to reach the membership
Fraud SIG
Identifies fraud trends and develops prevention best practices
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Special Interest Group

The Fraud Special Interest Group brings together members focused on identifying and combating fraud trends affecting the telecom credit and risk management industry. The group monitors emerging fraud patterns, works to prevent their spread across member companies, and develops best practices for prevention. The SIG also identifies relevant speakers and topics for TRMA conferences and webinars.

SIG Chair
  • Sets meeting dates and times
  • Coordinates with management company to share findings with the membership
  • Identifies fraud-related topics and expert speakers for programming
SIG Member
  • Attends meetings and contributes to trend-spotting discussions
  • Shares relevant fraud intelligence from their own organization
  • Participates in developing best practices and educational content
  • Helps identify speakers for conferences and webinars
Membership
Builds and grows the TRMA member community
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Meets monthly

The Membership Committee is the front door of TRMA. This committee is responsible for reviewing prospective members, driving recruitment efforts, and working alongside the management company to actively reach out to prospects — whether inviting them to join the association or attend the annual conference.

Committee Chair
  • Sets the agenda for each monthly meeting
  • Translates discussions into clear, actionable items
  • Coordinates with the management company on outreach and prospect follow-up
  • Monitors membership growth goals and reports to the board
Committee Member
  • Attends monthly meetings consistently
  • Takes ownership of assigned action items
  • Participates in outreach to prospective members
  • Serves as a TRMA ambassador within their professional network
Program
Designs conference content and year-round programming
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Meets monthly

The Program Committee shapes the TRMA member experience by designing and executing conference content and year-round programming. The committee sets the conference agenda, selects speakers, develops networking events, chooses an emcee, and identifies webinars throughout the year. A key responsibility is ensuring all presentations meet TRMA's educational standard — committee members personally liaise with speakers to confirm content is on-topic and not sales-oriented.

Committee Chair
  • Sets meeting dates and times
  • Coordinates with management company to execute the programming vision
  • Keeps the committee aligned on conference timelines
  • Ensures speaker liaison assignments are completed ahead of each event
Committee Member
  • Attends monthly meetings consistently
  • Contributes to agenda-setting and speaker selection
  • Takes ownership of speaker liaison assignments
  • Suggests webinar topics and helps evaluate potential presenters
Regulatory
Monitors legislation and regulatory trends affecting the industry
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Meets monthly

The Regulatory Committee monitors legislative and regulatory developments that could impact the telecom credit and risk management industry. The committee tracks changes at both local and federal levels, with a focus on consumer protection issues that could create liability for member companies. The committee also identifies expert speakers to ensure TRMA members stay ahead of the regulatory landscape.

Committee Chair
  • Sets monthly meeting dates and times
  • Coordinates with management company to create educational opportunities
  • Ensures relevant regulatory changes are communicated out to the membership
  • Connects committee findings to conference and webinar programming
Committee Member
  • Attends monthly meetings consistently
  • Brings relevant regulatory updates to the group
  • Helps identify and vet expert speakers on regulatory topics
  • Flags regulatory changes with potential impact on member companies